Privacy Policy
**Effective Date:** March 2012
Balcones de Majagual ("we," "our," or "us") values your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website, booking services,
or engaging with our real estate and property management services.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a. Personal Information:
- Name, email address, phone number, and mailing address.
- Payment details (processed securely through third-party payment providers).
- Identification details for legal transactions (such as property sales or rentals).
b. Non-Personal Information:
- IP address, browser type, and device information.
- Usage data, such as time spent on our website and interaction with content.
- Cookies and tracking technologies to enhance your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- **Booking & Reservations:** To confirm vacation rentals and manage guest stays.
- **Customer Support:** To respond to inquiries and provide assistance.
- **Real Estate Services:** To facilitate property purchases, sales, and management.
- **Marketing & Communications:** To send promotional offers, newsletters, and updates (you can opt out at any time).
- **Legal Compliance:** To fulfill legal obligations related to real estate transactions and financial reporting.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information in the following situations:
- **Service Providers:** Third-party companies that assist with payment processing, website hosting, or marketing.
- **Legal Requirements:** If required by law or in response to legal requests.
- **Property Owners:** If you are booking a rental, certain information may be shared with property owners for check-in and management purposes.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- **Access & Update:** Request access to or update your personal information.
- **Opt-Out:** Unsubscribe from marketing emails at any time.
- **Data Deletion:** Request that we delete your personal data, subject to legal and contractual obligations.
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies,
but this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
9. Contact Us
For questions regarding this Privacy Policy, contact us at:
**Phone Number:** 416-553-6772